We only collect basic contact details from our customers in order to provide a quality service or to tell people about our company and what we offer. We collect customer information from email, from our online form and from information customers give us on the phone. This is only used for business-to-business purposes and in communicating about us and our services.
This basic personal information is stored on our customer database and is password protected. We have safeguards to ensure information is never used for any other purpose other than that given permission for and never passed onto any other organisation and this information is accessible only by our management team.
We comply with individuals having the right to access the information we hold about them. We will also take reasonable steps to ensure this information is kept up-to-date when our customers inform us of any changes.
The site complies with W3 web standards. All images have relevant descriptions to assist screen readers.
Style sheets are used to control layout and presentation and can be replaced by a user’s preferred settings and text sizes can be changed using browser controls.
Where tables are used they present the information in a simple and logical sequence.
The only cookies used on our site are to help you find the information you want and provide a better user experience – we do not collect any personal information.
Our cookies are necessary and are only used by your browser, IE, Safari, Firefox, Chrome etc, for the times that you are visiting our site.
We use the Google Analytics cookie to collect data about how people are using our site. This anonymous data is needed by our website managers to ensure our site is working properly and the information contained on our pages is appropriate and useful for visitors. This data is never passed on to anyone else unless we are legally obliged to.
How you can manage Cookies
If you wish to limit, block or delete cookies from our website you can use the settings in your browser to do this. As each browser is different check the ‘Help’ menu of your browser to learn how to change your cookie preferences.
Please bear in mind that if you do this, some features of this website may not work.